Following extensive testing across select international jurisdictions, Roblox Corporation has officially expanded its mandatory age-check policy for in-game communications to all global regions. Under the updated framework, players must complete a verified age check to participate in freeform text chat, access external group links, and use team communication channels in developer experiences.
How the Age-Check to Chat System Works
To prevent bad actors from contacting young players through open chat rooms, the platform now categorizes communication permissions into strict age brackets: under 9, 9 to 12, 13 to 16, and 17+. Accounts flagged as under 13 receive automated chat filtering that replaces unverified vocabulary with sanitized phrase templates, blocking phone numbers, physical addresses, and external social media usernames.
Families looking to customize privacy settings can consult our comprehensive child safety and parental controls guide, which details how to audit chat permissions and manage account privileges.
Verification Methods: Facial Estimation vs. ID Upload
Players can complete age verification through two official methods: a 5-second on-device selfie video utilizing AI facial estimation (which does not store biometric data) or submitting a government-issued photo ID via Veriff encryption. Once verified, players unlock full text chat capabilities and eligibility for spatial voice chat.
If you wish to configure microphone hardware alongside text chat, follow our verified voice chat activation tutorial or browse our general account privacy and security settings.
